Last updated: 1 November 2024
Phantasma Core Pty Ltd ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We collect information that you provide directly to us, including: name, email address, professional information, program preferences, payment information, video recordings (with consent), and communication records.
We use collected information to: provide and improve our services, communicate with you about programs, process payments, analyze program effectiveness, send marketing communications (with consent), and comply with legal obligations.
As part of our programs, we may record your presentations for analysis purposes. All recordings require your explicit consent, are stored securely, are only viewed by authorized instructors, and are never shared publicly without written permission.
We do not sell your personal information. We may share information with service providers who assist our operations, professional advisors, and law enforcement when legally required.
We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
Under Australian Privacy Principles, you have the right to: access your personal information, correct inaccurate information, request deletion of your information, opt-out of marketing communications, and withdraw consent for video recordings.
We retain personal information as necessary to fulfill purposes outlined in this policy, typically: client records for 7 years, video recordings until program completion plus 90 days, and marketing contacts until you unsubscribe.
For privacy-related questions, requests, or complaints, contact our Privacy Officer at: [email protected] or Level 12, 45 Clarence Street, Sydney NSW 2000, Australia